Introducing a new Guest Experience: Passes, Bookings and Access

We've completely reimagined how coworking spaces handle day passes, drop-ins, and guest access. A fundamental shift in how your guests interact with your space, and how you interact with your guests.

Flexible Pass Scheduling

• Date-required passes: Perfect for day passes, hot desk bookings, or event access. Guests select their visit date at purchase, and you know exactly when to expect them.

• Flexible use passes: Traditional passes that guests can hold and redeem whenever they want.

• Multi-use passes: Sell 5-packs, 10-packs, or monthly punch cards with full usage tracking.

Optional Approval Workflows

Stay in control of who accesses your space.

• Enable “Approval Required” on any pass type to review purchases before they're activated

• Admins receive instant SMS and email notifications marked "NEEDS ATTENTION" when approval is needed

• One-click approve or reject directly from your dashboard

• Guests are automatically notified when their pass is approved

• See all pending approvals at a glance with the new notification badge in your sidebar

Intelligent Door Access

The right doors, at the right times, automatically.

This is where it gets exciting. Configure which Kisi or Unifi Access doors grant access when creating guest (or member!) resources or passes, and Deskie handles the rest. Zero manual work! Access is granted and revoked automatically based on booking times. No more late night emails creating and sending links. No more “Hey, I’m at the front door but I can’t get inside!”.

Your guests get the independence they want. You get the security you need.

Guests Are Now First-Class Citizens

We've built an entirely new guest experience.

When someone purchases a pass or books a resource, they now get:

Their Own Dashboard

• View current, upcoming, and past passes in one place

• See active, upcoming, and historical resource bookings

• Access past invoices and payment history

Mobile-Ready Door Access

• Dedicated Access page shows all doors they can currently unlock

• Clear visibility into why they have access (which booking or pass)

• One-tap unlock when they arrive at your space

Instant WiFi Credentials

• WiFi network QR code, name and password displayed right in their dashboard

• No more asking at the front desk or hunting for posted signs

Pending Status Visibility

• Guests see a clear "Pending" badge on passes awaiting approval

• No confusion about whether their purchase went through

Streamlined Admin Experience

Everything you need to manage passes, faster.

• Clickable booking details: Tap any upcoming booking to see full details and cancel if needed

• Active Passes section: See at a glance who's checked in and using passes today

• Smart notifications: SMS alerts now clearly indicate when your attention is required vs. informational updates

Built for Trust

Every feature is designed with security and privacy in mind:

• Door access is time-boxed to booking windows with no lingering access

• Approval workflows let you vet every guest before they can enter

• Full audit trail of pass usage, bookings, and door unlocks

Getting Started

These features are available now for all workspaces and all plans. An added perk? “Guests” do not count towards your member limit!

Happy hosting!