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Privacy Policy

Effective Date: May 28th, 2024

Introduction

Welcome to Deskie, the coworking space management software designed by operators for operators. At Deskie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service.

Information We Collect

Personal Information

When you register for an account, subscribe to our services, or interact with our platform, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and payment information

Company Information

We collect information about your company as you provide it for use around your workspace, including (but not limited to):

  • Company name
  • Company contact information
  • Workspace details

Member Information

We collect information about your members as you provide it for use within your workspace, including (but not limited to):

  • Member names
  • Member contact details

Usage Information

We collect information about how you use Deskie, including (but not limited to):

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Clickstream data
  • Occupancy rates
  • General usage of features (e.g., how often certain features are used, occupancy rates, etc)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly if you disable cookies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our services
  • To develop new products, services, features, and functionality
  • To process transactions and send related information, including purchase confirmations and invoices
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
  • To process your requests, manage your account, and provide customer support
  • To monitor and analyze usage of features, occupancy rates, and general booking usage for our own analytics
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and protect our rights and interests

Sharing Your Information

We may share your personal information in the following circumstances:

  • With service providers and business partners who perform services on our (or your) behalf
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets
  • To comply with legal obligations, enforce our terms and conditions, and protect our rights and safety
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thank you for choosing Deskie. We look forward to helping you manage your coworking space efficiently and effectively.

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Privacy Policy | Deskie